How to manage my event orders?

You can manage the orders created for your event. You can approve or cancel orders. You can also re-send confirmation email.

 

1. Open your event admin panel

Go to your manage dashboard here: http://eventtus.com/events/managed/

Find your event and then click "Edit".

 

2. Open your orders dashboard

Click on the "Orders" tab on the left-hand side menu.

 

 

3. Filter Orders

You can filter orders based on different criteria. Select the filters you want to apply and then click "Filter".

Ticket Type: View all orders created for a specific ticket type

Ticket Status: View approved or pending approval orders.

Payment Status: View paid or not-paid orders.

Questions: Filter using the answers of a specific question.

 

4. Approve Pending Orders

View all pending approval orders by selecting "Pending Approval" and then click "Filter".

Click on the arrow on the right-side of each order item to view order details and approve order by clicking "Approve" button.

 

You can also cancel orders or re-send confirmation email.

 

 

4. View Order Answers

Click on the arrow on the right-side of each order item. Then Click on each ticket separately to view the answers added for each ticket.

 

 

 

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